FAQ

If you want to get additional information about the activities of the Spectrum company, we recommend that you carefully read this section, which contains answers to the most popular questions regarding our work. To see the answer, click on the corresponding question.


In which jurisdiction is your company registered?

In order to carry out international commercial activities, our company has been registered in the jurisdiction of the United Kingdom.You can check the company's registration documents on the company's website.

Is there any agreement between your company and the client?

Yes, a Public offer Agreement from Spectrum International Holding is posted on our website.

How does your company implement the function of protecting the interests of customers?

The company is absolutely confident in its investment proposals. Therefore, Spectrum provides investment risk insurance, which is essentially a voluntary step by the company towards trusting and open relationships with its customers.

Do you submit information to the tax authorities about the income received by you, your clients and partners?

Spectrum is a resident of the United Kingdom and is registered under the simplified taxation system. Our personal tax obligations will be fulfilled to the fiscal authorities of this state at the end of the reporting year. Since our clients and partners are not officially employed in Spectrum, the issue of taxation of their income must be resolved independently.

 

Can I stop the work of the investment tariff ahead of time and withdraw the deposit body?

Early withdrawal of the deposit is possible only after the 7th payment

What does Spectrum do?

Spectrum is a team of professional managers specializing in various areas of investment, such as the Forex currency market, stock and bond trading, participation in partner and own startup projects, information technology development, including blockchain projects, cryptocurrency transactions and real estate investment. Our platform accepts investments from individuals and pays out profits from asset management.

What countries do you work in?

Our foundation operates in London. The acceptance of private investments through the platform is accepted from citizens of any country.

What is staking and how does it work in the world of cryptocurrencies?

Staking is the process of participating in the support of cryptocurrency transactions on the blockchain. Participants deposit their coins in order to ensure the security of the network and confirm transactions. They are rewarded for this in the form of new coins or commissions.

How much can I earn on your platform through Staking?

The return on investments depends on the conditions of the chosen deposit plan. Spectrum Fund partners can earn from 0.5 to 2% per day.

How do I open a betting shop to make a profit?

After registration and authorization in your Personal Account, go to the "Investments" tab, select the appropriate section "Open betting", Choose the coin that is optimal for you, after reviewing its terms, fill in all the necessary fields and click "Invest", then pay for the transaction, after payment the Betting will be opened automatically. And after 24 hours, the deposit will begin to make a profit according to the conditions chosen by the investor.

How is the profit calculated?

The profit is calculated depending on the chosen staking plan. We recommend that you read the information in detail on the "Investments" page in the user's personal account. Profit accrual is carried out automatically 7 days a week.

How to withdraw profit?

To withdraw the profit, you must first specify your details in the "Payment details" section. Then go to the "My wallets" section, select the desired payment system, specify the required amount and confirm the request by clicking the "Withdraw" button.

What is the minimum amount to invest?

The minimum amount to open a betting account is from 30 USD.

What is the minimum amount to apply for withdrawal?

The minimum withdrawal amount depends on the payment system, in most cases the minimum amount is from 8 USD.

What payment systems do you work with?

Spectrum's partners can make transactions via cryptocurrency in all networks: Tether USDT, USDC, Bitcoin, Litecoin, Ethereum, Solana, Polkadot, Ripple, Aptos, Zcash, Dash, Binance coin, Cardano, Polygon, Toncoin, Compound, Dogecoin.

How do I register on the website and get access to my personal account?

This is done easily and quickly. Click Register and fill out a simple form. With the help of registration data, you will log into your personal account, where you can perform any actions related to managing your account.

 

Can I create more than one personal account?

Yes, you can open multiple accounts from the same IP address. This is done so that everyone can personally connect their friends and family to work

 

Can I change my payment details/account password?

You can do this in the settings of your personal account.

 

I forgot my account password, what should I do?

Use the "Forgot password?" button on the authorization page. If you have any difficulties, contact technical support

 

How many investment tariffs can I buy?

We have no restrictions on the number of investment tariffs to be opened.

 

I have made a deposit to my account, but the funds have not yet been credited. What should I do?

1. Make sure that the regulatory deadlines for crediting funds have already passed.

 
2. Send a screenshot of the payment from your account in the payment system to the email address of the company in the "Contacts" section or to a specialist in an online chat with comments that the transfer has not been credited to the balance, indicating your username, method, date and amount of replenishment.
 
3. Wait for a response. Our company's specialists will respond to you within one business day.

 

Are there any fees for depositing and withdrawing funds?

The company does not charge any fees to replenish the account and withdraw funds from the platform in any way.

 

I have made a withdrawal request, but I have not received the funds yet. What to do?

1. Make sure that the regulatory deadlines for withdrawing funds have already passed. (24-hour withdrawal schedule)

 
2. Check the "General Transaction History" in your personal account. You will see the status of your transaction in the corresponding tables.
 
3. If you are experiencing difficulties withdrawing funds, send an email to the company's email address with a description of the essence of the problem in free form, specifying your username.
 
Or contact the online chat on the website.
 
4. Wait for a response. Our company's specialists will respond to you within one business day

 

What is the company's online support schedule?

We are open from Monday to Sunday from 10:00 to 24:00

 

I have not found the answer to my question

Contact the support service for advice, they will definitely help you

 

What do you need in order to be able to receive affiliate rewards?

To be able to receive affiliate rewards, it is enough to register a personal account.

Where can I find my affiliate link?

In the "Affiliate Program" section in your personal account.

 

Feedback

If you have questions about staking or our services as a validator, please contact us.